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 Post subject: Mobile Menu when using a desktop on CKTG?
PostPosted: Tue May 19, 2015 3:08 pm 
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Joined: Thu Apr 19, 2012 7:18 pm
Posts: 8402
Location: Madison Wisconsin
I keep getting the “Mobile Menu” when I bring up your website from a desktop computer. This is using Firefox.

It makes it impossible to navigate your store.

John



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Mark Richmond
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 Post subject: Re: Mobile Menu when using a desktop on CKTG?
PostPosted: Tue May 19, 2015 3:08 pm 
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Joined: Thu Apr 19, 2012 7:18 pm
Posts: 8402
Location: Madison Wisconsin
Anyone else having this problem? I only got 1 email about it from this customer but it always worries me that it's our site doing something funky.



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 Post subject: Re: Mobile Menu when using a desktop on CKTG?
PostPosted: Tue May 19, 2015 3:32 pm 

Joined: Sun Dec 21, 2014 9:47 pm
Posts: 28
there's a button at the bottom of the mobile site that says something like "switch to full style". likewise you can also go from desktop->mobile at the bottom of the page.

it remembers whatever you chose the last time you visited.


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 Post subject: Re: Mobile Menu when using a desktop on CKTG?
PostPosted: Tue May 19, 2015 5:07 pm 
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Joined: Mon Apr 23, 2012 7:36 pm
Posts: 3231
Using Firefox current edition, I have no issues seeing the full site. I don't typically use Firefox, but I have it on my computer. Using Firefox and Chrome give me the same exact pages. On my Android phone, using the same two mobile versions....I get a page exactly the same as well. There is definitely a difference between the mobile and full site's.

I don't get an option on the page to switch to either mobile from full or full to mobile on either a desktop or a phone. The phone has an option within the browsers to request the full site. However, this option does not work....I believe because CKTG website does not go to a m.chefknivestogo.com site like many websites do.



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 Post subject: Re: Mobile Menu when using a desktop on CKTG?
PostPosted: Wed May 20, 2015 2:28 am 
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Joined: Thu Nov 22, 2012 4:17 am
Posts: 5565
Location: Derby City, Kentucky
No problems with Firefox and the store here.



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 Post subject: Re: Mobile Menu when using a desktop on CKTG?
PostPosted: Wed May 20, 2015 10:51 pm 

Joined: Fri Mar 15, 2013 9:48 pm
Posts: 116
I'm running Safari on an IMAC and also use an IPad. On both I see (and have used) the option to switch between full and mobile formats


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 Post subject: Re: Mobile Menu when using a desktop on CKTG?
PostPosted: Thu May 21, 2015 5:48 pm 

Joined: Sat Aug 09, 2014 3:13 pm
Posts: 159
Location: Sweden
If you by "Mobile Menu" mean that the menu button appears to the left instead of a whole menu bar at the the top, it seems to have to do with the width of the browser window.


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