This is not a huge deal but if you remember, please put your forum name in your emails to me. I know a number of you but we have thousands of customers and I sometimes don't know who I'm talking to. Also, email is better for me than PMs since gmail saves conversations and is easier to reference. PMs get deleted so I don't have a record of anything we talk about.
Sue and I try our best to give extra good service to forum members . Seriously!