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Re: Shipping price

Thu Sep 19, 2013 3:57 am

You noticed how Mark hasn't chimed in here, because it is what it is.

Re: Shipping price

Thu Sep 19, 2013 4:00 am

You're right, and I appreciate the weight difference. It's just, well, my cart on the site right now contains one 2 oz bottle of .5 micron spray, two 8 inch balsa strops, and one 8 inch horse butt strop. Total weight can't even be a pound, size would be the same as your package to me, Scott, and the order price is $44.90. Shipping price is $30.60. Madison isn't THAT much farther from me than where you are.
The reality is CKTG is Mark's shop, and his business, and it's a business I like and respect. Every time I go to pick a vendor I'm rooting for CKTG, because I appreciate his focus on education and I like buying from a guy who's obviously, honestly into what he's selling. I'm only offering my perspective as a Canadian customer who buys sharpening supplies semi-regularly. I don't see any reason I'll stop shopping at CKTG, but, like I said up at the top of the page, I would buy more items more often if shipping wasn't quite so costly.

Re: Shipping price

Thu Sep 19, 2013 3:29 pm

Actually Madison is a lot closer to you than Seattle. I know it's frustrating. It looks like distance has nothing to do with cross border postage. From what I could tell it will cost the same amount to ship the same thing from Miami to Edmonton, as it would from Detroit to Windsor. :(

Re: Shipping price

Thu Sep 19, 2013 4:17 pm

seanp wrote:You're right, and I appreciate the weight difference. It's just, well, my cart on the site right now contains one 2 oz bottle of .5 micron spray, two 8 inch balsa strops, and one 8 inch horse butt strop. Total weight can't even be a pound, size would be the same as your package to me, Scott, and the order price is $44.90. Shipping price is $30.60. Madison isn't THAT much farther from me than where you are.
The reality is CKTG is Mark's shop, and his business, and it's a business I like and respect. Every time I go to pick a vendor I'm rooting for CKTG, because I appreciate his focus on education and I like buying from a guy who's obviously, honestly into what he's selling. I'm only offering my perspective as a Canadian customer who buys sharpening supplies semi-regularly. I don't see any reason I'll stop shopping at CKTG, but, like I said up at the top of the page, I would buy more items more often if shipping wasn't quite so costly.


From the USPS website:

First-Class Mail Package International Service can be used for lightweight packages or bulky large envelopes. The surface area of the address side of the item to be mailed must be large enough to contain completely the applicable customs form, postage, and any applicable markings, endorsements, and extra service labels.

Tracking is available to certain countries when used in conjunction with Electronic Delivery Confirmation.
Insurance and indemnity are not available.
Registered Mail is available as an added service to most destinations for an additional fee.
4 pound maximum.
Requires customs declaration form PS Form 2976 if the item contains dutiable contents.
Maximum value is $400.


I would expect the deal breaker is the lack of insurance. I've used First-Class Mail Package International to send items to a friend in Canada, but have accepted the fact that if the package is lost, that there is no recourse. I don't think it's reasonable to expect any commercial entity to accept that kind of risk.

Rick

Re: Shipping price

Thu Sep 19, 2013 5:10 pm

I could point out several online vendors, from giants like Amazon to small guys running ebay stores who feel it's "reasonable" to offer graded shipping options. However, I'm done with the topic. My comment was meant as an observation made to Mark about my customer experience. I didn't expect a kind of Spanish Inquisition.

Re: Shipping price

Sun Oct 20, 2013 7:38 am

I think some users like myself would buy more smaller items. I only need a few tings such as knife guards. Considering buying some locally. Would prefer to buy them from CKTG. Shipping literally doubles my order amount. Just saying...But on the other hand. It probably is not worth it to consider other options. New to the forum. Thanks for reading.

Re: Shipping price

Thu Nov 28, 2013 2:18 pm

I'm just here to say that i also would appreciate a cheaper international shipping option. I will probably stimm buy a knife on cktg, but i will buy my stone(s) at a local (german) shop, because even if i ordered both together, it would still increase the shiping costs.
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