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 Post subject: Re: Feeling ripped off.
PostPosted: Fri Apr 11, 2014 1:53 pm 

Joined: Fri Mar 07, 2014 9:57 pm
Posts: 84
Location: Central Illinois
Just as a statement, the site does have recommended stones selections for people starting out in sharpening. Even if the one component of the set is out of stock, one can use it as a guide to assemble a working set of stones. Not trying to be argumentative, just trying to point out that there is passive help when trying to make these selections.


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 Post subject: Re: Feeling ripped off.
PostPosted: Fri Apr 11, 2014 5:33 pm 

Joined: Wed Feb 20, 2013 2:22 am
Posts: 566
We don't know what level of sharpening experience this particular customer has attained. And who amongst us hasn't, at one time in life or another, jumped into a new endeavor and stepped on his crank?

For times such as this, and to save grief on both ends of the transaction, Mark may wish to contemplate adding some sort of indication wrt skill level or knowledge one should have before considering a product. Something like:

Novice - This item is perfect for those entering the field of sharpening/high end cutlery. (as appropriate)
[Examples: Bester 500, Richmond Artifex]
All Levels- This item provides the performance the expert demands but is easy to use for the novice.
[Example: Shapton stones]
Advanced - This item requires specialized techniques or maintenance which the novice user may be unfamiliar with.
[Example: White/Blue steel knives]
Expert - This is a specialized item which will provide world class performance in the hands of an expert but may prove disappointing to the novice. Research is highly recommended prior to ordering.
[Example: Japanese natural stones]

All of the above could be portrayed in some format such as skiiing - green circle, blue square, black diamond, double black diamond.

Cheers,

Rick


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 Post subject: Re: Feeling ripped off.
PostPosted: Fri Apr 11, 2014 7:50 pm 

Joined: Wed Mar 05, 2014 2:28 am
Posts: 195
I think the novice-pro approach would be an incredibly helpful tool researching items on the page. Ive been researching stones for a month now and understand not everyone is like me and want instant information.


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 Post subject: Re: Feeling rippeld off.
PostPosted: Sat Apr 12, 2014 5:33 am 
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Joined: Thu Apr 26, 2012 5:13 pm
Posts: 2662
Location: CT
I think it would greatly complicate the site. Some use a laser knife as their workhorse, others do not. There is a wide variety of opinions and uses out there and doing that would potentially cause issues. Natural stones can be for beginners as long as they understand how to use them and how they work. The forum allows peoeple to ask questions, get feedback and tips, etc. I think by doing that labeling on the site would confuse people and they could make a misinformed choice based on the labels and then be upset about it.

The whole point of the forum is for people to ask questions and educate themselves instead of selecting something based on a label that may be appropriate for what they are looking for.

Natural stones span the expert to novice range, as does any stone pretty much depending on what the person wants. Some love a soft, muddy stone, others hate it because it's too muddy. Some pro's use an "entry level/novice knife" on the line so it doesn't get damaged, others use a $1000 knife on the line with a $200 custom handle. The instant gratification information can lead to poor choices.


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 Post subject: Re: Feeling ripped off.
PostPosted: Sat Apr 12, 2014 6:43 am 

Joined: Wed Mar 05, 2014 2:28 am
Posts: 195
In terms of knives, that would be an impossible task; however, the ratings could be applied to stones without great complication depending on how the ratings are worded. As long as people understand the hypothetical ratings are meant as a guideline meant to prevent situations such as the one experience that initially started this thread.


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 Post subject: Re: Feeling rippeld off.
PostPosted: Sat Apr 12, 2014 7:17 pm 
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Joined: Thu Nov 22, 2012 4:17 am
Posts: 3412
taz575 wrote:I think it would greatly complicate the site.

Totally agree. Some pros use the cheapest stones on the site and the most expensive can easily be use by the beginners. There is really not a bad stone one the site for anyone, it's just a matter of educating yourself before you get started and then letting your experience dictate where you go from there. As with knives, there is a lot of personal preference to deciding the best stones for yourself.



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 Post subject: Re: Feeling ripped off.
PostPosted: Sat Apr 12, 2014 7:38 pm 

Joined: Wed Feb 20, 2013 2:22 am
Posts: 566
Professionals and expert amateurs would most likely ignore the experience guidlines. They would be intended for the beginner to intermediate user, to warn them off of potentially dissatisfying purchases. You gotta remember that we are a special bunch and do our in depth research, sometimes to the point of paralysis by analysis. Then there is the rest of the world who appreciates it being broken down into shapes and colors.


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 Post subject: Re: Feeling ripped off.
PostPosted: Sun Apr 13, 2014 12:22 pm 

Joined: Tue Aug 27, 2013 2:10 pm
Posts: 181
Tall Dark and Swarfy wrote:... Then there is the rest of the world who appreciates it being broken down into shapes and colors.


There is a reason the executive summary is the most important part of a business plan. Experience guidelines would be short to the point advice that helps orient the unknowledgeable reader.


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 Post subject: Re: Feeling ripped off.
PostPosted: Sun Apr 13, 2014 5:28 pm 
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Joined: Tue Oct 30, 2012 12:20 am
Posts: 453
Might be good to have two dedicated emails? One for customer service and one for recommendations (which is automatically forwarded to the forum). Possibly with mandatory drop down boxes with the preferences listed.

dougmc wrote:
Tall Dark and Swarfy wrote: Experience guidelines would be short to the point advice that helps orient the unknowledgeable reader.

Stickies!


+1 to Swarfy and Doug.

It's good to realize that amongst the more experienced conversation, there are those that are very new to JK's and are enthusiastic about them, so there's no need for any ridicule.

On the other hand, a little self restraint and reflection are good before pressing the send button.

:)



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