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 Post subject: Re: Messages from our customers.
PostPosted: Mon Mar 10, 2014 8:13 pm 

Joined: Tue Jan 21, 2014 8:27 pm
Posts: 16
On Wednesday I order two Goko special knives, a stone, and some sayas. They showed up on friday. Unbelievable, especially considering that shipping was free! That is absolutely amazing customer service. Thanks for being in business.


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 Post subject: Re: Messages from our customers.
PostPosted: Mon Mar 10, 2014 8:32 pm 
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Joined: Thu Apr 19, 2012 7:18 pm
Posts: 7341
Location: Madison Wisconsin
Great! We aim to please... :)



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Mark Richmond
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 Post subject: Re: Messages from our customers.
PostPosted: Mon Mar 10, 2014 8:33 pm 
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Joined: Thu Apr 19, 2012 7:18 pm
Posts: 7341
Location: Madison Wisconsin
You have been great at packaging waterstones. Keep up the good work!



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 Post subject: Re: Messages from our customers.
PostPosted: Tue Mar 11, 2014 4:29 pm 
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Joined: Sun Apr 29, 2012 1:19 pm
Posts: 159
I really enjoyed shopping and browsing on your site, as a professional cook and aspiring chef I will definitely be back for more knives. Thank you for making my search for high quality knives easy. I will tell the other cooks to check out your website.


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 Post subject: Re: Messages from our customers.
PostPosted: Tue Mar 11, 2014 4:46 pm 
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Joined: Sun Apr 29, 2012 1:19 pm
Posts: 159
You all at CKTG do an excellent job shipping quickly and packaging items well. Thank you to the whole team!


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 Post subject: Re: Messages from our customers.
PostPosted: Tue Mar 11, 2014 8:42 pm 
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Joined: Sun Apr 29, 2012 1:19 pm
Posts: 159
Mark and sue,

You guys are awesome and make great knives and am a proud supporter and advocate for the site. Tell all my friends and co-workers and they have loved and enjoyed your site as well. Keep up what ever it is your doing!

Thanks for the awesome customer service and homey feelings!


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 Post subject: Re: Messages from our customers.
PostPosted: Tue Mar 11, 2014 9:15 pm 
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Joined: Tue Feb 05, 2013 6:00 pm
Posts: 2138
Sue, I thought you two had a plane to catch ;-). Get in vacation mode NOW, that's an order - no cheating :-).


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 Post subject: Re: Messages from our customers.
PostPosted: Thu Mar 13, 2014 11:31 am 
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Joined: Thu Apr 19, 2012 7:18 pm
Posts: 7341
Location: Madison Wisconsin
I love your site and buying knives from you! I feel like I get lots of insight, feedback and learn a lot every time I want to buy new knives, thank you!



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 Post subject: Re: Messages from our customers.
PostPosted: Thu Mar 13, 2014 6:16 pm 
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Joined: Thu Nov 22, 2012 4:17 am
Posts: 3658
I received a stone today I ordered and the packing slip was not signed by any of the ladies in the office, this will not be tolerate. :(
Should this happen again I'm going to start buying from "that other place", if I can find something he has worth buying!
Consider this your only warning!



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 Post subject: Re: Messages from our customers.
PostPosted: Sun Mar 23, 2014 4:28 pm 
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Joined: Thu Apr 19, 2012 7:18 pm
Posts: 7341
Location: Madison Wisconsin
Mark:



Thanks – will do it by AMEX. Artiflex AEB-L is now my favorite (and only wedding gift these days)

BTW – your knife designs rival anybody’s – and I agree the “dirty little secret” is how good genuine “branded” AEB-L steel is and probably better, and more practical than ANY other material for kitchen knives
I am a knife nut (have maybe 40+ kitchen knives to the chagrin of my wife) and frankly I like two-three brands the most – two are SS and one not (surprisingly)

Maybe you can guess which…J

Best – I really appreciate your work and your passion

John



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