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Re: Messages from our customers.

Thu Jan 16, 2014 5:44 pm

Bigfoot and Smokey the Bear on a Fire Truck? :)

Re: Messages from our customers.

Thu Jan 16, 2014 6:52 pm

And thanks for all orders past, future and present. You guys really have the best service of any online store I've used.

Re: Messages from our customers.

Fri Jan 17, 2014 4:28 pm

Wonderful website. Keep it up, y'all.

Re: Messages from our customers.

Wed Jan 22, 2014 4:51 pm

Argh, I gotta stay off your site. I always buy too much stuff. I love what you guys are doing though. Keep up the good work.

Re: Messages from our customers.

Mon Jan 27, 2014 4:59 pm

Thanks for consistently great service. As a (former) fellow Madisonian, I love helping a small business. You guys are the best, Mark and Sue!

Re: Messages from our customers.

Tue Jan 28, 2014 4:48 pm

I think you guys are doing a fantastic job.
You're friendly fast and offer a remarkable service.

I've been looking for a storefront like this for years. I just wanted to say keep up the good work.
Love what you're doing and the community that you're building from people who appreciate the extra mile you go with all you do.

have a great week

A very happy customer.

Nick

Re: Messages from our customers.

Tue Jan 28, 2014 5:39 pm

so someone wanted frosty the snowman...here are our renditions!
http://i687.photobucket.com/albums/vv24 ... 0eda17.jpg

Re: Messages from our customers.

Wed Jan 29, 2014 2:59 am

alialexa wrote:so someone wanted frosty the snowman...here are our renditions!
http://i687.photobucket.com/albums/vv24 ... 0eda17.jpg


These made me smile when I received them. Pictures doesn't do them justice. Thanks for going the extra mile!

Re: Messages from our customers.

Fri Jan 31, 2014 3:23 pm

Greetings, Mark,

I've been meaning to shoot you a message earlier, but wasn't able. I got my custom kamagata usuba at the end of last week, and I used it all weekend practicing with it. This knife is fantastic! Everything I hoped it would be, and well, well, well worth the wait. It is beautiful as well as extremely well made. This knife has already helped me take my katsura muki and other usuba skills to the next level. I was expecting to have to sharpen it out of the box, but I was surprised at the edge on it and what I was able to do without sharpening it. Can't wait to sharpen it though, too. I absolutely love any [ginsan] knife from konosuke, and its quite humbling to me that their craftsmen made this one just for me. Thank you so much for making this knife possible for me. Also, send my thanks and gratitude along to the craftsmen that made the knife if you are able. If its possible, I may ask you about another custom order in the future! Thanks again, Mark. It's always a pleasure.

-Tim

Re: Messages from our customers.

Mon Feb 03, 2014 4:25 pm

Mr. Richmond,
I really can't say enough about your company. Not only do you guys offer a huge selection of knives, you offer some of the best customer service I have ever encountered. I have never been to a site (retailer) so often to "waste time" by seeing the reviews and compare knives and to watch all the great videos. I hope you guys are enjoying what you do because I feel you guys are doing something that you love......
Thanks and keep up the love for your work!
Jurgens
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