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I love these kind of emails....

Sun Mar 31, 2013 2:26 pm

Mark and Company,

I've been a long time customer and I just wanted to reiterate the delight it is being your customer. Specifically, I tried out some Richmond products for the first time and just wanted to share my thoughts.

The pictures do NOT do justice to the Artifex series knives. They are much more impressive in person. I'm thrilled with the purchase, easily the best $90 tool I've ever purchased. The value on the Richmond knives, particularly the Artifex line is astounding.

The Richmond plating spoons are extraordinary. It's wonderful to have a business big enough to have its own product line, and small enough to provide the fantastic support that you all provide. Needless to say, I will not be purchasing any cutlery or accessories from anywhere else for the extent of my career as a chef.

Thanks again,

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