I bought my Hiromoto gyuto 240mm in sometime in June 2013, haven't used it until 1 week ago.
When I tried to sharpen the knife, I realized something, that it is a left handed knife.
There was absolutely no discription on the webpage that it is a left handed knife, and I am sure that I got this knife by accident.
I am extremely frustrated that I had to figure it out this way.
I know that it is your policy of not accepting used knife and knife that was sold more than 30 days ago, but this situation is no fault of my own.
I have been hearing good things and the reputation of your website and your company, but I feel as if I was cheated.
Therefore, I demand a full refund on the knife $164.95.
The model I have purchased is http://www.chefknivestogo.com/higykn24.html
I hope that I can hear back from you as soon as possible.